← What we do
Capability / Custom AI Agents

Your business knowledge.
A useful next action.

Built around your business

Build AI agents tailored to your business domain. From customer service bots to internal knowledge assistants, our custom agents understand your terminology, processes, and unique requirements.

Discuss custom ai agents ↗
Custom AI AgentsIllustrative workflow
01 / Input

A customer or team question

  • Approved knowledge
  • Relevant account context
  • Connected business tools
02 / Process

Retrieve • respond • act

03 / Output

An answer with a next step

When the request needs judgment, hand off with the conversation attached.

Human review built into the workflow
Why teams use it

Make room for
the work that matters.

What we build

The pieces.
Working together.

01

Domain Training

Agents trained on your documentation, processes, and institutional knowledge for accurate, relevant responses.

02

Multi-Channel Deployment

Deploy agents across chat, email, voice, and internal tools with consistent behavior and knowledge.

03

Tool Integration

Agents that can take actions — querying databases, updating systems, and executing workflows.

04

Human Handoff

Intelligent escalation that knows when to involve humans and provides full context for seamless handoffs.

A closer look

Built for the way
your team works.

Paper collage of two colleagues coordinating task cards on a shared board.
Helpful assistants. People at the center.

Domain-specific assistants that speak your language — trained on your documentation, deployed across every channel, and built to know when to hand off to a human.

Agents trained on your business, not the public internet

A generic chatbot knows a little about everything and nothing about how your company actually works. Our custom AI agents are the opposite. We ground each agent in your own documentation, policies, product data, and institutional knowledge, so it answers using your terminology, your processes, and your edge cases — not a plausible-sounding guess scraped from the open web. When the answer isn’t in your knowledge base, the agent says so instead of inventing one, which is the difference between a tool your team trusts and one they quietly stop using.

Because the agent retrieves from sources you control, keeping it current is a matter of updating your documentation — not retraining a model. As your processes change, the agent’s answers change with them, and every response can be traced back to the source that informed it.

Agents that act, not just answer

The real leverage comes when an agent can do more than talk. We connect agents to the systems your work already lives in, so they can look up an order status, file a ticket, update a record, or kick off a workflow — turning a conversation into a completed task. This can reduce routine support work by completing approved tasks within the conversation. We evaluate resolution rates and handoff quality against your existing process.

And because some situations genuinely need a person, every agent is built to escalate intelligently. It recognizes when a query is beyond its scope or too sensitive to handle alone, then hands off to a human with the full conversation and relevant context attached — no repeating, no starting over. Deploy the same agent across chat, email, voice, and internal tools, and customers get consistent, accurate answers wherever they reach you, around the clock.

We built exactly this for property managers with Leazbee’s AI Concierge, an agent that triages maintenance requests, manages renewals, and coordinates vendors end to end.

Where it fits

Different teams.
Practical applications.

Customer Support

24/7 support agents that handle complex queries and resolve issues autonomously.

Internal Help Desk

IT and HR assistants that help employees find answers and complete tasks.

Sales Enablement

Agents that help sales teams with product information, pricing, and proposal generation.

Property Management

Tenant-facing agents for maintenance requests, payments, and community updates.

Explore a related project

AI-Powered Tenant Experience Platform

Read the case study ↗
Start with your workflow

What would you
like to make easier?

Bring your process, your tools and the part that takes too much effort. We’ll help define a useful first version.

Discuss your project ↗
Explore other capabilities
AI-Powered EstimationDeep Research PlatformsDocument IntelligencePrivate LLM & Secure AIWorkflow Automation